eejj is committed to protecting the personal data of every Filipino player on the platform. This Privacy Policy explains what information eejj collects, how it is used, and the rights you hold over your own data.
A plain-language overview of eejj's core data protection commitments before you read the full policy below.
All data transmitted between your device and eejj.app is protected using TLS encryption. Stored personal data and financial records are encrypted at rest using industry-standard protocols.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by eejj at any time.
eejj does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the eejj platform.
eejj does not store your full GCash PIN, BPI, BDO, or Metrobank credentials. Payment processing is handled by certified payment gateways operating under their own security standards.
eejj uses cookies strictly for session management, security, and platform performance. No third-party advertising cookies are placed on your device without your knowledge.
Filipino-speaking support agents are available 24/7 to handle data access requests, correction requests, and privacy concerns. Reach eejj via live chat on eejj.app.
Your privacy matters to eejj. This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using eejj.app, you acknowledge that you have read and understood this policy.
eejj ("eejj," "we," "us," or "our") operates the online gaming and sports betting platform accessible at eejj.app (the "Platform"). We understand that Filipino players entrust us with sensitive personal information when they register, deposit funds, and play on eejj. We take that responsibility seriously.
This Privacy Policy ("Policy") describes the categories of personal data eejj collects from players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures in place to protect it, and the rights available to you as a data subject under Philippine law.
This Policy applies to all personal data collected through eejj.app, the eejj mobile interface, eejj customer support channels, and any other touchpoint through which you interact with eejj. It should be read together with eejj's Terms & Conditions and Responsible Gaming Policy.
eejj is the data controller responsible for the personal data collected through the Platform. As data controller, eejj determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 and all applicable regulations issued by the National Privacy Commission (NPC).
If you have any questions about how eejj handles your personal data, or if you wish to exercise any of your data subject rights, you may contact eejj's Data Protection Officer (DPO) via the contact details set out in Section 15 of this Policy.
eejj collects the following categories of personal data, depending on how you interact with the Platform:
eejj collects personal data through the following means:
eejj processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your eejj account; processing login and authentication. |
| Identity Verification | Verifying your age (21+), identity, and address in compliance with KYC and AML obligations. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. |
| Gaming Services | Providing access to casino games, slot titles, bingo, sports betting, and other Platform features. |
| Regulatory Compliance | Meeting obligations under Philippine gaming regulations, anti-money laundering laws, and NPC requirements. |
| Responsible Gaming | Administering deposit limits, self-exclusion, cooling-off periods, and other responsible gaming tools. |
| Customer Support | Responding to enquiries, resolving disputes, and maintaining support records. |
| Fraud Prevention | Detecting and preventing fraudulent activity, collusion, bonus abuse, and money laundering. |
| Platform Improvement | Analysing usage patterns to improve eejj's features, performance, and user experience. |
| Marketing Communications | Sending promotional offers and updates where you have opted in to receive them. You may opt out at any time. |
eejj processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
eejj does not sell, rent, or trade your personal data to third parties. eejj may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom eejj shares personal data are required to process that data in accordance with applicable Philippine data protection law and eejj's data processing requirements.
eejj uses cookies and similar tracking technologies on eejj.app to ensure the Platform functions correctly and to improve your experience. The following types of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of eejj.app, including login and cashier functions.
eejj retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, eejj will securely delete or anonymise your personal data in accordance with its data disposal procedures.
eejj implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, eejj will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by eejj:
To exercise any of these rights, please contact eejj's Data Protection Officer using the details in Section 15. eejj will respond to all data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.
eejj strictly prohibits the use of the Platform by persons under the age of 21 years, in accordance with Philippine gaming regulations. eejj does not knowingly collect personal data from individuals under 21. If eejj becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a minor has registered on eejj, please contact eejj support immediately so that the account can be investigated and closed without delay.
eejj.app may contain links to third-party websites or services, such as payment provider portals. eejj is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to personal data collected by eejj through the eejj Platform.
eejj reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or eejj's data processing practices. The date of the most recent revision is displayed at the top of this page.
Where changes are material, eejj will notify registered players via the mobile number or email address associated with their account, or by posting a prominent notice on eejj.app. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or eejj's handling of your personal data, please contact eejj's Data Protection Officer:
Email: [email protected]
Support: [email protected]
Live Chat: Available 24/7 on eejj.app
You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are not satisfied with eejj's response to your data subject request.
Your data is protected, your privacy is respected, and your experience is our priority. Join Filipino players who trust eejj for secure, premium online gaming.
21+ only. Please play responsibly. By using eejj you confirm you have read and accepted this Privacy Policy.